SALES INFO
Orders to be shipped outside the EU
For orders to be shipped outside EU please visit www.glasboden.com.
How to order
You are welcome to use our secure online ordering service.
All orders are confirmed by email with estimated shipping
date.
VISA, Master Card and Eurocard are accepted.
If you have any questions you are welcome to email us.
Email: sales@glasboden.se
Business within EU
A company residing outside of Sweden but within EU is not
obliged to pay Swedish VAT.
In order to be eligible for the VAT refund you only need to
supply us with your valid VAT number at the check out.
After validation sales tax will be deducted.
If you have any questions you are welcome to email us.
Email: sales@glasboden.se
Security information
Your payment is secured by Dibs Payment Gateway. The card
number is sent through a strongly encrypted connection directly
to the bank. We do not have access to any information about
the card or your bank account. The Dibs secure server software
(SSL) follows the industry standard and is among the best
software available today for secure commerce transactions.
www.dibs.se
Verified by VISA and Master Card Secure Code, 3-D Secure.
Privacy policy
Your personal information is safe with us. We do not sell
or share any information we have been provided.
Prices
All prices are quoted and orders are charged in EUR(€).
Sales Tax
Prices are inclusive sales tax (VAT).
Shipping & insurance
Flat rate shipping cost €29.
FREE shipping and insurance on orders over 250.00
EUR.
Delivery
Please allow 1-7 days for packing and handling.
Delivered to your doorstep, fully insured.
Shipping time approx. 3-7 working days.
If a piece arrives broken it is our problem.
Please e-mail immediately to sales@glasboden.se
Return policy
Returns are accepted for a full refund within 30 days from
shipping date. Actual shipping and insurance charges are not
refundable. All items must be unused with original boxing.
Please email returns@glasboden.com
for an authorization number. No returns are accepted without
authorization.
All items are handmade and two glasses of the same model
are never identical. Measurements are therefore approximate.
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